For local authorities, performance management is about using data to inform actions that will improve outcomes for residents.

If you are undertaking, or looking to develop, performance management in your council, the Local Government Association’s performance management guide for local authority officers will give you a helpful overview of performance management in local government – and many useful tips for success.

Councillors can benefit from an overview of what performance management is and their role through the LGA’s performance management guide for councillors. The key points from the councillor guide are available as a convenient and free to access performance management e-learning module for councillors, which should take around 30 minutes to complete.

You can contact the LGA at transparency@local.gov.uk if you would like to discuss the support they offer on performance management.