A more efficient approach to managing performance at Richmond and Wandsworth Councils23 September 2022
Continuing our theme of improving local performance management arrangements, we are delighted to be able to share another new case study on this topic.
This time, we are highlighting how Richmond and Wandsworth Councils have been able, through the use of the LG Inform Plus Application Programmable Interface (API) to improve the management of their local performance tool. This case study is another thought-provoking example of what can quickly be achieved by accessing our extensive database.
The Richmond and Wandsworth performance tool provides an impartial view of each council’s performance to residents and both internal and external stakeholders. The tool also gives a clear visual image showing how each council is performing against corporate objectives and ambitions across a range of metrics, including comparing each council’s performance with that of other London boroughs.

Until recently, the councils had used a range of disparate datasets to populate the performance tool. This was a painstaking process which required the manual searching, downloading, editing and compiling of over 50 indicators before then uploading and formatting these within Power BI to present the data.
Now, via the use of the LG Inform Plus API, the councils have now significantly reduced the time and effort required to keep their performance tool up to date. Additionally, the LG Inform Plus data tool has enabled the councils to create two views of the data for each indicator, one using the latest data and another using the ten most recent periods. Joe Fisher reports:
“One of the key factors in moving to the licensed version of LG Inform Plus was that it provides a vast range of datasets and pulls these results into Power BI easily and quickly. Additionally, the ability to have a “live link” to the data and automate the updating task for future work was a big consideration in purchasing the licence.”
To read the full story, visit the case study here. For further information please contact Joe Fisher, Performance Analyst Joseph.fisher@richmondandwandsworth.gov.uk
Alternatively, for more information about the LG Inform Plus API, contact us: lginformplus@local.gov.uk